Self-Pay
Savista launches new, cutting-edge AI digital agent to drive a more personalized patient experience
Savista Launches New, Cutting-Edge AI Digital Agent To Drive a More Personalized Patient Experience (Alpharetta, GA) June 26, 2024 Savista, a leading healthcare revenue cycle management services company, has launched a new cutting-edge AI capability in the form of a patient-facing digital agent. The Conversational AI voice agent, named Sophia, uses Large Language…
Provider eliminates cost, drives revenue, and optimizes Epic technology through data analytics
Provider eliminates cost, drives revenue, and optimizes Epic technology through data analytics. Case Study Provider eliminates cost, drives revenue, and optimizes Epic technology through data analytics. An academic medical center of 330 beds and $700M+ NPR experienced growing self-pay inventory, increased days to pay, and decreased payment volume and amount despite census stability. They sought…
Client collects an additional $5M while increasing patient satisfaction
Client collects an additional $5M while increasing patient satisfaction. Case Study Client collects an additional $5M while increasing patient satisfaction. This client of 402 beds and $647M NPR needed to improve balanceafter insurance, self-pay collections. The patient experience and self-paycollection rate was faulting partially due to confusing statements and thepatient payment system. Download the Case…
Back-end integration creates streamlined, best practice recovery processes
Back-end integration creates streamlined, best practice recovery processes. Case Study Back-end integration creates streamlined, best practice recovery processes. Poor patient communication and inconsistent statement delivery at this 571-bed system led to declining revenue, poor patient satisfaction and demoralized customer service staff. They needed healthcare revenue cycle expertise to oversee the entire patient responsibility inventory, improve…